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Privacy Policy

1. Controller

The controller responsible for the processing of your personal data is:

Christian Bacher

Impulse360
Klosterwiesgasse 103a
8010 Graz, Austria
Email: office@impulse360.eu
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2. Categories of Personal Data Processed

We process the following categories of personal data:

  • Contact data: name, email address, phone number, mailing address

  • Contract data: service descriptions, contract durations

  • Billing data: billing addresses, payment information

  • Usage data: IP address, browser type, access times, pages visited

  • Communication data: contents of contact inquiries, email correspondence

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3. Purposes and Legal Bases for Data Processing

Data CategoryPurpose of ProcessingLegal Basis

Contact dataHandling inquiries, customer communicationArt. 6(1)(b) GDPR (performance of a contract)

Contract dataContract creation and executionArt. 6(1)(b) GDPR (performance of a contract)

Billing dataInvoicing, accountingArt. 6(1)(c) GDPR (legal obligation)

Usage dataWebsite analytics, improvement of servicesArt. 6(1)(f) GDPR (legitimate interest)

Communication dataResponding to inquiries, supportArt. 6(1)(b) GDPR (performance of a contract)

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4. Legitimate Interests

We process usage data based on our legitimate interest in ensuring the functionality and security of our website as well as in optimizing our online services.

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5. Data Transfers

Your personal data will only be transferred to third parties if it is necessary for the fulfillment of a contract, if we are legally obliged to do so, or if you have given your explicit consent.

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6. Retention Period

We store your personal data only for as long as is necessary to fulfill the stated purposes or as required by statutory retention periods. After the relevant purpose ceases to apply or the legal retention periods expire, the data will be deleted in accordance with legal requirements.

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7. Your Rights

You have the right to:

  • Access the data we store about you (Art. 15 GDPR)

  • Request correction of incorrect data (Art. 16 GDPR)

  • Request deletion of your data (Art. 17 GDPR)

  • Request restriction of processing (Art. 18 GDPR)

  • Request data portability (Art. 20 GDPR)

  • Object to the processing of your data (Art. 21 GDPR)

To exercise your rights, please contact us at office@impulse360.eu.

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8. Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data violates data protection laws, you have the right to file a complaint with the competent supervisory authority:
 

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: www.dsb.gv.at

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